Procurement Management SaaS for growing organisations
Procurement,
Under Control.
Control purchasing across your organisation without enterprise procurement complexity.
Fidelen gives management clearer control and visibility over distributed purchasing while keeping everyday buying simple for branches and teams.
Growth makes purchasing harder to see.
As organisations expand, purchasing spreads across branches, teams, suppliers and communication channels.
Requests move through spreadsheets, email and messages. Approvals become harder to follow. Supplier and purchasing records become fragmented. Management loses a clear view of what is happening across the organisation.
Growth should not mean losing control of purchasing.
Set the rules. Let routine purchasing move.
Fidelen helps your organisation define how purchasing should work — approved suppliers, catalogues, budgets, purchasing rules and approval paths.
Routine purchasing can move within those boundaries.
When something falls outside the rules, the right people can step in.
- Approved suppliers
- Catalogue
- Budget
- Purchasing rules
- Approval path
- Outside the rules · the right people step in
Structured enough to create control.
Simple enough to adopt.
Configurable enough to fit.
One clear purchasing journey across your organisation.
- 01 · Approved Choice
Find what you need
Browse approved catalogue items and suppliers.
Approved catalogueItem Unit price A4 copy paper, 80gsm · 5 reamsApproved supplier 118 Hand soap refill, 5 LApproved supplier 64 Staff polo shirtApproved supplier 85 Receipt printer rolls · 50 packApproved supplier 210 - 02 · Request
Order or reorder
Branches and teams can raise purchasing needs without needing procurement expertise.
DraftNew purchase requestItem Qty Amount Staff polo shirt 40 3,400 A4 copy paper, 80gsm · 5 reams 6 708 Receipt printer rolls · 50 pack 2 420 4,528 - 03 · Request
Request something different
If the need sits outside the approved catalogue, describe it and let procurement manage the sourcing process.
Request something differentProcurement will source thisThis request goes to procurement, who will manage supplier selection. - 04 · Approval / RFQ
Apply the right approval
Configured rules determine when approval is required and when routine purchasing can continue.
Under ReviewPR-2044 · Staff uniformsPurchasing rule · Requests above 2,500 need branch manager approval. Catalogue orders below that continue without approval.- Submitted
- Budget check passed
- Branch manager approval · Awaiting
- Purchase order
- 05 · Approval / RFQ
Source when needed
Procurement can run a structured RFQ with invited suppliers and evaluate responses.
Under ReviewRFQ-0312 · Commercial fridgeSupplier Response Delivery Price Supplier A Submitted 10 days 18,400 Supplier B Submitted 14 days 17,950 Supplier C No response yet — — - 06 · PO
Create the purchase order
Approved demand moves into supplier-specific purchase orders.
Purchase orders from approved demandApprovedPO-1187ApprovedPO-1188- Supplier
- Supplier B
- Deliver to
- Jeddah branch
- Expected delivery
- 4 Oct 2026
- Total
- 17,950
- 07 · Receiving
Receive
Record full or partial delivery and handle receiving exceptions.
Receiving · PO-1182Lines received4 of 6 lines receivedLine Ordered Received Hand soap refill, 5 L 24 24 Floor cleaner, 5 L 12 10 Paper towels · case 30 30 Receiving exceptionFloor cleaner arrived 2 cartons short. Record the shortfall so procurement can follow up with the supplier. - 08 · Visibility
See what is happening
Management gains clearer visibility across purchasing activity.
Purchasing overviewAwaiting approval12Open commitments 412,000Receiving exceptions3Q3 budget used · Jeddah branch 86,000 / 100,000
See purchasing across the organisation.
Fidelen brings together operational visibility across:
- Requests
- Approvals
- Commitments
- Purchase Orders
- Receiving
- Exceptions
So management can understand what is happening across distributed purchasing without chasing information across separate files and conversations.
Dashboard
| Ref | Purchase request | Purchasing Unit | Waiting | Amount () |
|---|---|---|---|---|
| PR-2041 | Office chairs — 40 units | Riyadh Head Office | 2 days | 128,400 |
| PR-2039 | Q4 stationery replenishment | Jeddah Branch | 4 days · overdue | 18,900 |
| PR-2037 | Warehouse racking extension | Dammam Site | 5 days · overdue | 241,000 |
- PO-8841 issued to Arabian Office Supply
- PR-2038 approved by Finance
- PR-2035 rejectedCampaign scope not confirmed for Q4. Re-submit once the plan is signed off.
- Saudi Steel Fit-out submitted for supplier approval
Built for organisations with distributed purchasing.
Fidelen is designed for growing mid-market organisations with distributed purchasing demand and a need for clearer central control.
Fidelen may be a strong fit when:
- 01purchasing happens across multiple branches, sites or business units;
- 02teams rely heavily on spreadsheets, email or messaging to coordinate purchasing;
- 03branches need an easier way to order approved items;
- 04procurement spends too much time chasing requests, approvals and supplier activity;
- 05management needs better visibility over purchasing commitments and exceptions.
- Private education groups
- Outpatient healthcare groups
- Fitness & wellness chains
- Hospitality
- Other multi-site organisations
Operating complexity matters more than industry alone.
Control without
bureaucracy.
Bring distributed purchasing into one clear, governed workflow — without unnecessary enterprise complexity.

